I purchased module, how to download?

[web75]

Hello,
excuse my poor English but I am Italian.
I purchased your component news (Ref # 52057136), but after making the payment, I have not received anything. I got a spam email that eliminates unwanted and I was over there, I can not recover, even if the email to confirm enrollment form, came to me. I hope your answer that I have to finish a job, hello and thanks

[Lisa]

Hi web75! We see you payment so no worries - you'll get the module one way or another.
We've reactivated your download link again. So now check all the folders (including spam) - to find new messages from us.

[web75]

Thanks,
I received email with download link.
Good job
hello

[adam.potito]

Hi,

I ahve puchased this component but have not been able to download it. Is there something else that needs to be done?

[Lisa]

Please contact support@raxo.org. In your request report when the purchase was done and your reference number.
After we make sure that you're our customer we solve your problem.